Job Number: 2017-16005
Agency: LHC Group Inc Home Office
Location: Texarkana, TX
Full Job Title: Performance Improvement Coordinator - Texarkana, Marshall, Longview, and Tyler, TX
Performs on-site survey readiness assessments for each assigned provider using designated protocols and tools.
Assist the agency leadership in developing effective actions to mitigate quality related findings readiness assessments.
Assist the agencies during state and Joint Commission surveys by facilitating continued survey readiness, remaining available during survey, assisting in the development of the required action plan, and monitors follow through with actions plans|Evidence of Standards Compliance (ESC)|Measures of Success (MOS).
Maintains current knowledge of regulations affecting the agency and acts as a resource to agency leadership regarding Conditions of Participation, State Minimal Standards, Joint Commission, OSHA requirements.
Serves as an agency resource regarding quality and performance improvement activities and regulatory requirements.
Provides face-to-face exit conferences with Branch Manager or designee after each site visit to communicate findings and discuss plans of improvement.
Monitors internal quality reviews|chart audit results and provides feedback on effective action plan development to improve results.
Periodically performs inter-rater reliability audits on internal quality reviews|chart audits performed by agency leaders
Reviews and monitors Home Health Compare outcome and process measures and assist agency leadership in prioritizing performance improvement activities.
Submits provider summary report of on-site activities and recommendations after each visit.
Submits monthly report to PI Manager.
Reviews quarterly Quality and Performance Improvement Executive Summary Reports, which includes an analysis of data and specific actions taken to mitigate, and provides appropriate guidance to agency leaders to ensure adequacy.
Regularly communicates progress and concerns with the respective State Director and PI Manager.
Adequately prepares for and actively participates in quality review calls with Manager.
Performs other assigned duties timely and adequately.