Career Opportunities
LHC Group - Nursing Management Careers

RN Clinical Support Coordinator Job

Job Number: 2017-14725

Agency: LHC Group Inc Home Office

Location: Lafayette, LA

Schedule: Full-Time

Full Job Title: RN Clinical Support Coordinator - Smokejumper - INTERNAL CANDIDATES ONLY


The Clinical Support Coordinator is responsible for the overall supervision and coordination of clinical services. Coordinates and

supervises an interdisciplinary team of staff to assure the continuity of high quality care to home health patients assigned to the

team's area in accordance with MD prescribed plan of care, and all applicable state and federal laws and regulations.

Additional Details

Essential Functions

  • Receives referrals and ensures appropriate clinician and|or therapist(s) assignments for timely patient evaluation by signing

    off after authorization and plotting start of care (SOC) visits in assigned locations

  • Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals as assigned

  • Ensures patient care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility

    criteria, and is in accordance to physician orders

  • Manages and documents phone calls from physicians, clinicians, patients, referral sources, and communicates patient

    updates|new orders to clinicians. Uses coordination notes to document, as needed and appropriate of assigned locations

  • Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as


  • Coordinates all aspects of care with all disciplines, physicians, durable medical equipment providers, caregivers|family

    members, transferring facilities, and any other applicable healthcare providers

  • Follows-up on lab and other clinical diagnostic test, physician contact, and significant changes in the patient condition to

    ensure adequate physician notification, follow-up, and needed plan of care modifications and communicates such to clinicians

  • Schedules, prepares for, facilitates, and documents case conference|SOC reports and facilitates effective exchange of

    information across disciplines especially with adverse findings, changes in patient condition, daily and urgent updates, as


  • Assists clinicians in coordinating the transfer and discharge of patients from agency services as indicated by the physician

  • Receives report from field clinicians prior to scheduled days off on patient status and ongoing needs

  • Processes new orders and updates the visit frequency, as appropriate, when the oncall RN takes supplemental verbal orders

    which alter frequency going forward

  • Writes and processes orders when taking verbal orders directly from the physician and communicates such to field clinicians

  • Assures payer change documentation is completed properly and timely, as required

  • Reviews at least three clinical notes per clinician per week using the TL audit tool and tip sheet to ensure timely, complete,

    appropriate, and accurate submission of all documentation by field staff. Takes necessary action to correct adverse findings

    and communicates trending to branch manager as assigned

  • Reviews, evaluates, and supervises service delivery to ensure appropriateness of care and utilization of services, equipment,

    and supplies through activities such as random patient visits, medical record reviews and case conferences

  • Enters infections and incidents|occurrences into the online Risk Management Incident Reporting System, as specified by policy

    as appropriate

  • Assists in the orientation of new agency personnel

  • Provides direction and leadership to clinical team members in collaboration with the branch manager and|or director

  • Provides direct patient care, as necessary, in accordance to scope of practice and physician orders

  • Participates in Quality Assurance, Utilization Review, and the overall Performance Improvement plan, program, and process

  • Assures compliance with and ensures timely follow up on daily clinical edits, outcome support, and coding edits

  • Directs clinicians in utilizing best practice interventions when finalizing Plan of Care for all patients

  • Receives report from weekend and after-hours clinicians admitting new patients

  • Completes LHC required learning courses, additional assignments per DON request, as well as any state specific required

    training per state regulation|practice act requirements

  • Directs team in adherence to and participates in the Episode Management process

  • All other duties as assigned


License Requirements

  • Current RN licensure in state of practice

  • Current CPR certification required

  • Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation

Additional State Requirements

  • CA: One year prior professional nursing experience

  • LA: At a minimum, one year of clinical experience. RN licensure must have no restrictions

  • AL, AR, AZ, CO, FL, GA, ID, IL, KY, MI, MD, MO, MS, NC, OH, OK, OR, PA, RI, SC, TN, TX, VA, WA, WI, WV: No other state

    specific requirements

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